Starting at $3,800 Objective: Diagnose what’s slowing new hire ramp and impacting customer experience, and create a clear roadmap to resolving the issues. Deliverables: Executive summary of key breakdowns First-year performance system heat map Clear risk areas and missed visibility 90-day prioritized roadmap Includes: Review of onboarding, training, and role expectations Analysis of available retention and performance data Interviews with HR, managers, and recent hires Assessment of manager execution and early performance signals Customer experience impact mapping Strategic recommendations aligned to business goals Scope: 1 business unit or department Up to 2 key roles (client-facing or revenue-impacting) Up to 5 stakeholder interviews

Starting at $5,000/month | 3 month engagement Objective: Build the systems that ramp new hires to performance. Deliverables: First-year success framework (30-60-90-180-365 structure) Onboarding system redesign aligned to role performance Manager enablement tools, check-ins, and coaching structure Performance milestones and evaluation criteria Simple ramp and retention tracking system Includes: Biweekly working sessions Ongoing iteration and leadership alignment Scope: Focused implementation to ensure quality and adoption. Up to 2 roles (selected during the audit) Onboarding redesign covering the first 30–90 days Extension of performance milestones through 6–12 months (framework level only) Manager enablement for direct managers of selected roles *Additional roles, departments, or full-year system buildouts can be scoped separately.

Starting at $275/hour | 5-hours per month (3-month minimum commitment) Objective: Providing fractional organizational development leadership to oversee O/D strategy and processes to align with organizational objectives. Includes: Monthly advisory session (strategy, review, and planning) Ongoing guidance on onboarding and first-year performance systems Manager support and coaching guidance Feedback on system adjustments and updates Optimization of existing tools and frameworks Scope: Designed for guidance and refinement, not full system rebuilds. A bundle of 5 hours of support per month Advisory and feedback only (no full redesign or rebuild work) Focused on roles and systems developed during implementation *Additional build work or expanded scope scoped separately