Starting at $3,800 Objective: Diagnose what’s slowing new hire ramp and impacting customer experience, and create a clear roadmap to resolving the issues. Deliverables: • Executive summary of key breakdowns • First-year performance system heat map • Clear risk areas and missed visibility • 90-day prioritized roadmap Includes: • Review of onboarding, training, and role expectations • Analysis of available retention and performance data • Interviews with HR, managers, and recent hires • Assessment of manager execution and early performance signals • Customer experience impact mapping • Strategic recommendations aligned to business goals Scope: • 1 business unit or department • Up to 2 key roles (client-facing or revenue-impacting) • Up to 5 stakeholder interviews

Starting at $5,000–$7,000/month | 3 month engagement Objective: Build the systems that ramp new hires to performance. Deliverables: • First-year success framework (30-60-90-180-365 structure) • Onboarding system redesign aligned to role performance • Manager enablement tools, check-ins, and coaching structure • Performance milestones and evaluation criteria • Simple ramp and retention tracking system Includes: • Biweekly working sessions • Ongoing iteration and leadership alignment Scope: Focused implementation to ensure quality and adoption. • Up to 2 roles (selected during the audit) • Onboarding redesign covering the first 30–90 days • Extension of performance milestones through 6–12 months (framework level only) • Manager enablement for direct managers of selected roles *Additional roles, departments, or full-year system buildouts can be scoped separately.

Starting at $275/hour | 5-hours per month (3-month minimum commitment) Objective: Providing fractional organizational development leadership to oversee O/D strategy and processes to align with organizational objectives. Includes: • Monthly advisory session (strategy, review, and planning) • Ongoing guidance on onboarding and first-year performance systems • Manager support and coaching guidance • Feedback on system adjustments and updates • Optimization of existing tools and frameworks Scope: Designed for guidance and refinement, not full system rebuilds. • A bundle of 5 hours of support per month • Advisory and feedback only (no full redesign or rebuild work) • Focused on roles and systems developed during implementation *Additional build work or expanded scope scoped separately